OnGuard 6.3 and older

Symptom The following error may occur during installation of OnGuard 2010 (6.4.500) on a Windows system with a language pack installed. "Error 1609. An error occurred while applying security settings. Users is not a valid user or group. This co...

Symptom During installation of Microsoft .NET Framework 2.0, you might encounter the following error message: "Error 25007. Error occurred while initializing fusion. Setup could not load fusion with LoadLibraryShim(). Error: The handle is in...

How to install SQL Server Management Studio for SQL Server 2008 Express Procedure Steps From the OnGuard Supplemental Materials disc (revision 9 or later), browse to the Prerequisite Software folder, and then to the Microsoft SQL Server ...

Symptom When upgrading from OnGuard 2010 to the OnGuard 2010 Technology Update, the Maintenance wizard starts, and the options to Modify, Repair, or Remove are available, but there is no option to upgrade. Resolution When upgrading from OnG...

Product Name Hardware Installation Guide Update: Cable Cross Reference Table General Information The Cable Cross Reference Table below supersedes that listed in the Hardware Installation Guide .       Purpose Cable type ...

Symptom On a non-server OS like Windows 7 or Windows Vista, you might not be able to access the Visitor Management browser-based application. Resolution Make sure that Windows Communication Foundation (WCF) HTTP Activation is enabled: G...

Symptom The following error might appear during installation of Microsoft SQL Server 2008 Express on a computer running Microsoft Windows 7: "Invoke or BeginInvoke cannot be called on a control until the window handle has been created." Re...

Symptom One of the following errors might occur during installation of OnGuard 5.12.110 Hot Fix 1.0.11: Error 1310. Error writing to file: C:\inetpub\wwwroot\Lnl.OG.Web\Lnl_PFx_Forms.js. Verify that you have access to that directory. Error...

Symptom During installation of OnGuard on a client computer running Windows XP Service Pack 3, Windows Vista Service Pack 1, or Windows Server 2008, the following error message might appear: "WScript.exe - Entry point not found The proced...

Symptom When attempting to use the Import Utility in OnGuard 2010 (6.4.500), you might encounter the following error message: "Error opening XChange database Error [3051, The Microsoft Jet database engine cannot open the file 'C:\Program ...