Clustering

Update to NEC ExpressCluster X R3 LAN & WAN Installation Guide for OnGuard 7.5 and OnGuard 7.5 Update 1

10/06/2022April Daniels
Product Name NEC ExpressCluster X R3 LAN & WAN Installation Guide for OnGuard 7.5 and OnGuard 7.5 Update 1   General Information  The following errors exist in the "Manually Issue an SSL Certificate" section of the  OnGuard 7.5 NEC ExpressClust...

NEC Cluster R3, Issue with Java Policy.

10/06/2022April Daniels
Symptom NEC Cluster R3   Issue with updating the java policy file. Resolution Open the Cluster Manager by navigating to http://localhost:29003 . A dialog opens prompting you to add content to a java security file. At this point you h...

Cluster Configuration Updates if using OnGuard 7.4 or earlier

10/06/2022Content Creator
Cluster Configuration Changes for OnGuard 7.4 or Earlier Please follow provided documentation: DOC-928-EN-US-OG_7.4_Cluster_Configuration_Updates.pdf Applies To OnGuard 7.4 or older Additional Information ...

Cluster Configuration Updates if using OnGuard 7.5 and later

10/06/2022Content Creator
Cluster Configuration Updates for OnGuard 7.5 and Later Please follow PDF documentation: DOC-929-EN-US-OG_7.5+_Cluster_Configuration_Updates.pdf Applies To Additional Information ...

How to prove that a NEC ExpressCluster system is in a split brain?

10/06/2022April Daniels
How to prove that a NEC ExpressCluster system is in a split brain?   Procedure Steps The following event (with Event ID 1092) can be found in the Windows Event Viewer Logs. If this event is present then the system will be or has been in a spl...

License Server does not start when added as a resource to Microsoft Cluster

10/06/2022April Daniels
Symptom After adding the LS License Server service as a resource to Microsoft Cluster as described in the documentation (see Article OG Services to Failover Microsoft Cluster standalone), the service no longer starts. Resolution ...

How do I contact NEC Technical Support?

10/06/2022April Daniels
Question How do I contact NEC Technical Support? Answer NEC Technical Support can be reached by phone at (877) 632-0064, or by email at [email protected] . For the most prompt service, contact by phone is recommended. Applies To NE...

NEC ExpressCluster Server service attempts to start, then stops

10/06/2022April Daniels
Symptom In an NEC ExpressCluster system, you may notice that the ExpressCluster Server service attempts to start, then stops afterwards. Resolution To resolve this issue, the use of the armdelay command may be required. The armdelay command...

How to resolve ''Software Connection Error'' in Alarm Monitoring with an NEC ExpressCluster server

10/06/2022April Daniels
How to resolve the "Software Connection Error" in Alarm Monitoring with an NEC ExpressCluster server Procedure Steps Before performing this procedure, refer to article  (How to resolve "Software Connection Error" in Alarm Monitoring) for troub...

NEC clustering best practices

10/06/2022April Daniels
How to manage an NEC ExpressCluster system (Best Practices) Procedure Steps 1)  Ensure a backup schedule is in place for a full backup using SQL Enterprise Manager. Run the backup when the server is at its lowest level of use a...