Wireless Locks

Procedure Name Schlage locks and double card unlock/toggle Procedure Steps When swiping double card badge on Schlage Locks, the lock state is toggling between the Unlocked and Secure state, even without selecting Double Card unlock/toggle setting...

Question What documentation will help me install and configure my Lenel ILS system? Answer Before any attempt to install or configure a Lenel ILS system, refer to the following documentation. These documents are also articles in the Lenel Kn...

Symptom     Napco Trilogy Networx Wireless Lock Gateway will not come online. When running the Lantronix Device Installer, the firmware shows 6.9.0.4 (or a similar firmware). When running the Napco Manager, the firmware shows 5.43.     Resolu...

Symptom An ILS wireless lock is exhibiting rapid battery drainage, and/or the lock is failing to properly read cards. Resolution These symptoms have been reported when the ribbon cable has been damaged. The insulation may have been scraped o...

How to add an ILS panel and ILS locks to OnGuard for the first time Procedure Steps Assume that OnGuard system does not have ILS hardware yet and we want to add it, configure and start to use. 1) ILS Offline panel should be added first. In ...

Procedure Name DSR will not come online after Installing the 7.6 Accessory Add-On for Assa Abloy Procedure Steps 1.    Confirm that the Assa Abloy add-on is installed ONLY on the comm server that the DSR is pointing to. 2.    It is recommended t...

Symptom ILS wireless locks are unable to join a properly configured and online Wireless Access Point (WAP). ILS wireless locks, that have previously correctly joined a WAP, are experiencing periodic communication failures, or online/offline cyc...

How To Clear the Memory on the XPP Portable Programmer Procedure Steps You might need to clear the memory on the XPP Portable Programmer in order to download Onity Integra offline lock data to the device properly. Turn on the XPP Portable ...

Symptom When attempting to download to the XPP portable programmer for Onity Offline Locks, you receive a "Driver Error in Panel Download" alarm Resolution Erase the memory on the XPP to resolve this issue. 1. Hold down the Exit button. ...

How to configure an ILS reader Procedure Steps 1) Reader types – magnetic, PROX and iCLASS For PROX and iCLASS – select card formats (up to 4 formats). Also, card formats can be set in different order (priority) – in this order reader will che...