Readers / Biometrics

Knowledgebase Title: HID/Mercury Reader Manager Aux Module for X-Series Controllers Purpose: This article covers the loading of an Aux Module on Lenel X-Series Controllers, that allows HID OSDP-based readers to toggle reader credential compatib...

Product Multi-Dropped Devices The PIM and ENGAGE Gateway must be configured with a unique RS-485 communication address within each downstream port. The “low door” and “high door” range for the PIM allocates the number ...

Symptom When using government CAC credentials with OSDP reader ports, an invalid card format error is received for valid credential reads.  Resolution Add the following option to the ACS.INI file to work with a magnetic format over OSDP read...

How to enable a PIV or CAC enrollment reader. Procedure Steps In System Administration, select Administration > Workstations . Click [Add] at the bottom and add your workstation. Click [Browse] next to Name and select your computer. Leave ...

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Procedure Name HID Reader Manager – SIGNO OSDP Setup Procedure Steps Purpose: The HID SIGNO readers no longer use configuration cards to Set / Change configuration options.  You must use HID Reader Manager to make changes. This KB wi...

 Symptom Essex Electronics K1 Keypad is not working with OnGuard Resolution   The keypad needs to be configured for Wiegand output and its facility code set. Essex Electronics Technical Support can assist with this. This is no...

Product Name T-525W Keypad General Information Configuration for the T525W Keypad (part number 700216001): Mode 1 (Press *0):     8-bit per key, no buffering (default). Mode 2 (Press *1):     6-bit per key, no b...