DataConduIT

Symptom  The Administrator account of the Active Directory shows the error message “Access Denied” when running the .js script to receive DataConduIT events. This error occurs only if the user's login name is empty for the account at the Active Dir...

DataConduIT - Configuring the logging directory for DataConduIT   Procedure Steps To configure where the LS DataConduIT Service writes it log: Run RegEdit . Navigate to the below directory based on the server's operating system:     For 3...

The WMITracing.log file contains the events that WMI traces. However, this is a binary file. To see these events in a human-readable format, use the Event Viewer.   By default, WMI events are not traced. This procedure describes how to use Event ...

Symptom DataConduIT repeatedly crashes during high volume transactions from multiple clients without an exception in the Lenel Error Log.   Inspection of the crash dump will contain an Access_Violation when trying to perform the GetAccessLevels...

Symptom Elevator outputs do not pulse when attempted through DataConduIT. However, other non-elevator outputs can be pulsed through DataConduIT. Resolution DataConduIT currently does not support the ability to pulse elevator outputs. T...

Symptom The EventText property of Lnl_SecurityEvent is always empty. I want it to contain the event's associated text or event parameter. Resolution In order to retrieve an event's associated text, use the SerialNumber property to loo...

Symptom Running wbemtest everything works correctly. LNL_BADGE and LNL_CARDHOLDER are  available. You are able to run queries, but running a Notification Query you get Access Denied. Resolution This is caused because a misconfiguration ...

How to install a new License file when the LDAP Synchronization tool is running   Procedure Steps If a new license needs to be installed and LDAP Synchronization is being used, stop the DataConduIT services before installing the license. Once...

Symptom DataConduIT event listeners stop receiving events if the DataConduIT service or the system running the DataConduIT service is restarted. This is a significant problem for applications requiring long running event listeners. Resolut...

How to view WMI events logged in Windows to troubleshoot DataConduIT issues Procedure Steps In Windows  the WMI service logs activity using Event Tracing for Windows (ETW). Activity is logged in the form of events that are visible in Event View...