Picture Perfect

Symptom When attempting to change the hostname on a controller or NVR, the following error message appears:     ---------------------------     FCWnx   ---------------------------   All controllers in the line ...

Manual Recovery of an Informix  Database on a Redundant Picture Perfect Server That Will Not Startup As Backup Procedure Steps   Note: Prior to executing these procedures: Contact local Database Administrator and local &n...

Enabling HTTP Activation Procedure Steps In order to view cameras in FCWnx, you must enable HTTP Activation: On the workstation, open the Control Panel and select Programs and Features . Select Turn Windows Features On or Off . Expand ...

Enabling HTTP Activation Procedure Steps In order to view cameras in FCWnx, you must enable HTTP Activation: On the workstation, open the Control Panel and select Programs and Features . Select Turn Windows Features On or Off . Expand ...

Symptom Clients are not releasing their client license after users log out of FCWnx. Resolution   Enable Auto shut off for all clients. Open Administration . Open the Client form . Search for the desired client and unchec...

Symptom The SecurePerfectHistory database is not archiving. Resolution Manually Archive Secure Perfect History database (KB article 3234). Backup Secure Perfect and Secure Perfect Archive databases. Run CreateDB. Restor SecurePerfect...

Procedure To Drop and Reload a Picture Perfect Database on AIX, Linux Systems. Procedure Steps WARNING: ALL DATA WILL BE LOST !!!     Make Sure that you have a database backup made and verified, to be used to reload to the s...

Symptom Customers have noticed an increase in the rate of failure to update via the Flash Process with R124 firmware and higher. This process change will impact upgrading PXNplus/DirecDoor/ACUXLplus controllers to R124 firmware or higher.&nb...