General LS service topics

How to change the Startup Type for a Windows service via Command Prompt

10/06/2022April Daniels
How to change the Startup Type for a Windows service via Command Prompt Procedure Steps Complete the following steps to change the startup type for a Windows service using Command Prompt. This can be useful if you need to configu...

After changing the hard disk space on a VM, comm server may stop working

10/06/2022April Daniels
Symptom  When working in a Virtual Machine and its hard disk space is changed, you might notice that some service stop working properly. For example, panels can no longer connect, even though the Comm Server service is running. This is due to ...

LS Application Server path fix

10/06/2022April Daniels
Symptom The LS Application Server may not work when OnGuard is installed to a non-default location due to permission problems. Resolution This condition can be corrected by manually modifying two registry keys or simply u...

Error 1068 when starting a Lenel LS service

10/06/2022Content Creator
Symptom The following error message displays when you attempt to start any LS service: Could not start the 'LS Login Driver' service on Local Computer. Error 1068: The dependency service or group failed to start. Substitute any LS serv...

How to change the ''Log On as'' property for a Windows service from the local account to a specific user

10/06/2022April Daniels
How to change the "Log On as" property for a Windows service from the local account to a specific user Procedure Steps 1) Run Services.msc 2) Double-click on the service you wish to change. 3) Click the Log On tab and then...

How to add a dependency to an LS service

10/06/2022April Daniels
How to add a dependency to an LS service Procedure Steps Important : Modifying the registry could cause irreversible damage to your Windows operating system; be sure to back up the registry before making any changes. Locate instructions at: ...

OnGuard services and their purpose

10/06/2022April Daniels
Product Name OnGuard services and their purpose General Information LS Communication Server: This service is used to allow the hardware in the system to communicate with the database and the client stations. LS Application Server: Th...

How to configure Lenel services to restart on failure

10/06/2022April Daniels
How to configure Lenel services to restart on failure Procedure Steps 1) Open Windows Services. To do this: click the Start button, then select Run . 2) In the Run dialog box type services.msc and click [OK]. 3) In the Services window, ...