OnGuard 6.3 and older

Symptom DataConduIT will not let you retrieve cardholders after performing a migration from FCWNX. The issue is that the migration script alters the DDFLD table as part of the migration, and sets the wrong value for FLDTYPE (Field Type) for the PER...

How to Exclude or Include Blocked IP on Symantec? Scenario: Customer states that the LNVR is offline, all exemption for folders were created, and the local IT wants proof from Lenel that something is being blocked. The most likely reason, if all...

Product Name DataExchange  General Information BADGE.SEGMENTID is a column that should not be used and has never been used by OnGuard. In a future release, this column will be removed from the database. In prior versions, it was part...

Product Name Non-Production Licensing for OnGuard Access and Video General Information Non-production license :  A software license is issued for purposes other than the system owners productions OnGuard integrated, a...

Question   What encryption is used when passwords are stored in the OnGuard database?     Answer Internal account passwords use a salted SHA1 hash. The database password stored with the Login Driver component use an...

 How to install an OnGuard language pack on an English version of Microsoft Windows Procedure Steps 1) Open Windows Control Panel, and select Regional and Language Options . 2) Select the desired language in the following drop-down li...

How to Exclude or Include Blocked IP on Symantec? Scenario: Customer states that the LNVR is offline, all exemption for folders were created, and the local IT wants proof from Lenel that something is being blocked. The most likely reason, if all ...

Symptom When attempting to inline encode a magnetic card in a Zebra ZXP Series 8 badge printer, there will be no errors or issues with the process, but the card will not be encoded. This is the case even though all configuration for inline magn...

Symptom After setting up a new AccessControl database for a regional server, and then running Database Setup and configuring Replication Administration, the first full download performed in Replicator deletes tables from the AccessControl datab...