Other - End Of Life

Unable to modify or add timezones without crashing the Communication Server or taking all LNVRs offline

10/06/2022April Daniels
Symptom The customer cannot modify or add timezones without first taking all of the LNVRs offline, or without causing the Communication Server to hang. In some instances, it will take an extremely long amount of time to update all of the ...

IntelligentVideo: Issues with Object Moves Too Fast event after OnGuard upgrade

10/06/2022April Daniels
Symptom The Object Moves Too Fast event has a Maximum Crossing Time property (for OnGuard version earlier than 6.1.222, this property was named Minimal Duration ). For upgrades to OnGuard 2008 Plus (6.1.222): If the property was previousl...

How to manually create LNRevents database using Management Studio

10/06/2022April Daniels
Manually creating the LNRevents database using Management Studio  Procedure Steps This article applies to LNVR firmware version 6.4.500 and later, and is useful in situations (particularly when installing SQL 2005 on Windows Server 2...

''Error Reading System Options'' displayed on login when using Oracle database

10/06/2022April Daniels
Symptom "Error Reading System Options" displayed on login when using Oracle database Resolution When using an Oracle 10g database, the ODBC for Oracle Driver must be used when setting up the ODBC connection. Additional e...

Error in OnGuard applications: ''No DLLs were found in the Waterfall procedure''

10/06/2022April Daniels
Symptom The following error may occur in any OnGuard application: "Error at loading of ippJP library. No DLLs were found in the Waterfall procedure." Instead of the ippJP library, one of the following libraries may also be n...

Cosmetic issues during time-lapse video playback in OnGuard 2010 Technology Update (6.4.500)

10/06/2022April Daniels
Problem Overview Cosmetic issues during time-lapse video playback in OnGuard 2010 Technology Update (6.4.500). Detailed Description OnGuard 2010 Technology Update introduced significant changes in the way gaps are handled during recorded vid...

Axis 241Q doesn't display channel status properly

10/06/2022April Daniels
Symptom In Alarm Monitoring or VideoViewer, no yellow X's appear on the channels of Axis 241Q even though the No Video screen is displayed when launching live video. Resolution Upgrade the Axis 241Q firmware to solve this issue: N...

Error When Switching to Live Video after Viewing Recorded from Archive Server (OG-17598)

10/06/2022April Daniels
Problem Overview Error When Switching to Live Video after Viewing Recorded from Archive Server (OG-17598) Detailed Description When video is opened using the Launch recorded video from > Archive Server  right-click menu item in Alar...

Streaming Video Server Not Supported with H.264 Video Source (OG-16019)

10/06/2022April Daniels
Problem Overview Streaming Video Server Not Supported with H.264 Video Source (OG-16019) Detailed Description The H.264 camera codec is not supported with the BARCO/Streaming Video Server integration. Applies To OnGuard 2008 Plus (6.1.22...

IntelligentVideo Database Upgrade Utility

10/06/2022April Daniels
Problem Overview IntelligentVideo Database Upgrade Utility Detailed Description The IntelligentVideo Database Upgrade Utility is used to update IntelligentVideo event configurations to OnGuard 2010. This utility is found in the Digital Vide...