Symptom
One of the following errors might occur during installation of OnGuard 5.12.110 Hot Fix 1.0.11:
- Error 1310. Error writing to file: C:\inetpub\wwwroot\Lnl.OG.Web\Lnl_PFx_Forms.js. Verify that you have access to that directory.
- Error 1310. Error writing to file: C:\inetpub\wwwroot\Lnl.OG.WebService\Web.config. Verify that you have access to that directory.
Resolution
To resolve the issue, follow these steps:
- Right-click on the identified folder (Lnl.OG.Web or Lnl.OG.WebService) and select Properties.
- Go to Security tab, and then click [Advanced].
- Go to Owner tab, and then click [Edit].
- Select my user from the list, and check "Replace owner on subcontainers and objects".
- Click [OK] several times to get back to the Security tab.
- On the Security tab, click [Edit].
- Give the Everyone User "Full control".
- Click [OK] several more times, and then click [Retry] on the OnGuard error message. The installation will run successfully.