10/06/2022April Daniels
Symptom During installation of OnGuard on a computer running Windows , the following error message might appear:
"Error 1935. An error occurred during the installation of assembly component {550B5BF0-FF32-EF74-A01F-C8B3B9A1E18E}. HRESULT: 0...
10/06/2022April Daniels
Symptom The following error message might appear during installation of SQL Server 2008 Native Client on a computer running Windows 7:
"An error occurred during the installation of assembly Microsoft.VC80.CRT,version='8.0.50727.1833', type='...
10/06/2022April Daniels
OnGuard ® 2010
Technology Update 1.1 Resolved Issues This document contains a list of issues that have been
resolved in OnGuard 2010 Technology Update 1.1, and is intended as a supplement
to the OnGuard 2010 Technology Update...
10/06/2022April Daniels
Problem Overview Badge Design Programming with List Builder Lists Will Not Function in BadgeDesigner After Upgrade from OnGuard 2006 or Earlier (OG-15935) Detailed Description Any badge layout programming configured in BadgeDesigner that use...
10/06/2022April Daniels
Configuring Bioscrypt 4G devices for capture Procedure Steps When using Bioscrypt 4G devices to capture fingerprints with an OnGuard release earlier than 6.4.500 Hot Fix 2.4, there is a property that must be configured correctly. 4G Device ...
10/06/2022April Daniels
Symptom In some cases when using OnGuard installation files extracted or copied to a local drive you will see the following error during the installation: Error 1308. source file not found: C:\Filepath.....\OG_6_4_500\Windows\winsxs\73t3z6j5....
10/06/2022April Daniels
Symptom When you add an NGP panel to your system and have the communication server running on a VM image, you can cause the LNL panels to drop offline and the communication service may crash. Resolution Add the following line to the ...
10/06/2022April Daniels
Symptom
OnGuard 6.4.500 Technology Hot Fix 2.4 and later. At least one NGP panel configured. At least one door configured on the NGP system. Badge is swiped. Granted - pending entry. Door is opened. 'Alarm Active' occurs for the ...
10/06/2022April Daniels
Symptom LNL-2210 Power Fail Input error. The LNL-2210 shows Power Fail Input in Alarm Monitoring, but the LNL-2210 does not have a jumper for Power Fail Input. Resolution Install OnGuard version 6.4.500 TU1 or newer. If using Firmw...
10/06/2022April Daniels
Question Do we log when the UTC conversion finishes correctly and if so where? Answer We do not currently log a start or end record for the UTC utility. However, starting in OnGuard 6.5, we will log start/cancel/finish records. There is...