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Symptom In ReadykeyPRO 6.5 Incremental Hot Fix 0.2, support was added for the Bosch 7412GV4 and 9412GV4 panels. These panels may experience temporary periodic communication issues that result in the panels going offline/online and reporting ...
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Question Do Lenel ILS MIFARE Readers read MIFARE Card Serial Number (CSN)? Answer Lenel ILS MIFARE readers can read MIFARE CSN in addition to credentials encoded with the Lenel MIFARE Smart Card application. It should be noted that some ...
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Symptom After running the Database Translator, the following error messages appear when logging into Alarm Monitoring > System Administration : "Intended Operation Not Supported." "Found an inappropriate Argument" Resolution To ...
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Symptom When installing Lenel NVR 7.0 firmware on the same box as OnGuard, the OnGuard version must be 6.5 or 6.6. Resolution To resolve this, install the latest TITAN (6.5.624 or later) build on the same box. Applies To LNVR ...
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Symptom When opening System Administration or Alarm Monitoring on a computer running Windows 7 or Windows Server 2008 R2, the application fails to open, and the following error message appears:
"System Administration has stopped working Wind...
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Symptom When logging into Mobile Monitoring admin you will receive: Error Contacting the WAAM service. When logging directly to Web Area Access Manager through the browser it successfully loads using SSL. Resolution The following f...
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Symptom Global I /O’s do not work and logs mention an “Panel not in Zone” event “PanelNotInZone” This is caused by a Monitoring zone of ID=0, and this is not supported. Resolution This is caused by a Monitoring zone of ID=0, and thi...
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Symptom Installed OnGuard on Windows 7 64-bit and went to create an ODBC connection to the server. No Lenel DSN exists. Opened the default folder of C:\Windows\syswow64\odbcad32 and under the System DSN tab there was no Lenel DSN.
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Symptom The VeriSign-issued signing certificate used to sign OnGuard was updated for the OnGuard 6.5 release. If an older systems (such as Windows Server 2003) has not been connected to the Internet to have the certificate trust updated, it mig...
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Symptom Using Windows 2008 64-bit Server, cannot import new badge layout into BadgeDesigner. After selecting the badge layout file and clicking [OK], the following error shows: Error during import badge layout. File not found [Code=4e2e]
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