LNVR

Symptom The camera is rotated either 90° or 270°, and the video is black in either OnGuard or Prism. Changing the camera to MJPEG makes the camera work. Resolution On the camera's webpage, confirm that the rotation on the came...

Red X on LNVR in Alarm Monitoring Procedure Steps If the LNVR shows a red X in Alarm Monitoring, please perform the following troubleshooting steps: Please first visit KB article 2930 to ensure that you followed correct installation procedu...

Question   What does the "Disk Access Threshold Exceeded" alarm coming from my LNVR mean? Answer Disk access (also known as disk busy) is calculated based on the “LogicalDisk/% Idle Time” Windows perf...

Symptom Troubleshooting LNREvents Database Corruption Driver Error in Panel Download Resolution In System Administration, mark all cameras offline. Download the recorder. A driver error will still occur, that is OK. Log on to the reco...

How to create a RAID array for the first time using the Bios Procedure Steps Before building an array, it is important to understand volume limits and how these limits relate to your operating system.  For more information, refer to h...

Question Which analog camera should I use with a Lenel HVR? Answer Use the Lenel-DS4016HCI. The input number corresponds to inputs on the capture card via the spider cables in the back of the unit. If you do not see this camera type in t...

Question How does LNVR calculate storage capacities?   Answer The purpose of this document is to explain how storage capacity on a drive is calculated for LNVR. Background: In System Administration, for each video recorder, und...

Panasonic WJ ND400 recorder integration Procedure Steps In addition to what is the existing Add-on be aware of the following... If the Panasonic Translator.dll will not register and you are On a an OnGuard Server running OS of Windows Server 2...

Symptom When attempting to import cameras from a goVision recorder, the error "String Data Write Truncation" is returned and the import fails. Resolution This issue is caused by the Camera Name field in the OnGuard database...

Question  Does Lenel have any suggested methods of Time Synchronization? Answer It is critical that the time on the OnGuard server, OnGuard clients, and recorders be synchronized (by minute and second). If the servers are not already...