LNVR

Symptom Camera will not connect. Resolution 1. Ensure you have full admin rights as Administrator to LNVR, OGserver, the workstation where the Comm server is running, and one of the client workstations. 2. Verify automatic Windows updat...

Gathering logs for Digital Video Procedure Steps Please gather the following information below from the OnGuard Client, Prism Server, Prism Client and LNVR system, so we may further assist you. 1)        Launch Event V...

Symptom Installation of the LNVR App Context Prereq is failing and following the instructions in KB article #3390 did not resolve the issue. Resolution If installing from a mounted ISO or disc, move the contents.  Open the setu...

Product Name Digital Video General Information Indoor Surveillance – (~7-8 FPS) –General Security Video –Office Environments Outdoor Surveillance – (~15 FPS) –Parking Lots –Faster Mov...

Symptom   When a search is attempted from Video Viewer or Alarm Monitoring, this error is shown:   This error occurs when the camera CODEC is configured for H264. The video can be searched when the camera CODEC is set to M...

Symptom QA reported having trouble with the Panasonic WV-NS954 and saving presets. When pressing the Preset button, it takes as much as 8 to 10 seconds for the dialog to appear. When working correctly with an Axis camera, for example, it tak...

Symptom The root cause of the failure to connect issue is that a number of DirectX Media Objects (DMOs) failed to register. The failure was due to what appears to be an incomplete installation of the LNVR pre-requisite: the IPP libraries. It ...

Question What are the various types of recorders?     Answer OnGuard video components:   Recorders Lenel Network Video Recorder (LNVR) Hybrid (HVR) Analog and IP based cameras goVision2.0 Standalone vide...

Symptom NVR Workstation greyed out when attempting to modify Resolution Check the failover subtab for the LNVR/NVR as well as each camera specified to see if they have a value specified for Failover Recorder . If yes, turn this settin...

Symptom The camera is rotated either 90° or 270°, and the video is black in either OnGuard or Prism. Changing the camera to MJPEG makes the camera work. Resolution On the camera's webpage, confirm that the rotation on the came...