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Product Name Non-Production Licensing for OnGuard Access and Video General Information Non-production license : A software license is issued for purposes other than the system owners productions OnGuard integrated, access...
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Question
What encryption is used when passwords are stored in the OnGuard database? Answer Internal account passwords use a salted SHA1 hash. The database password stored with the Login Driver component use an RSA RC2 encryp...
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How to install an OnGuard language pack on an English version of Microsoft Windows Procedure Steps 1) Open Windows Control Panel, and select Regional and Language Options . 2) Select the desired language in the following drop-down li...
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Symptom When attempting to inline encode a magnetic card in a Zebra ZXP Series 8 badge printer, there will be no errors or issues with the process, but the card will not be encoded. This is the case even though all configuration for inline magn...
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How to Exclude or Include Blocked IP on Symantec? Scenario: Customer states that the LNVR is offline, all exemption for folders were created, and the local IT wants proof from Lenel that something is being blocked. The most likely reason, if all ...
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Symptom After setting up a new AccessControl database for a regional server, and then running Database Setup and configuring Replication Administration, the first full download performed in Replicator deletes tables from the AccessControl datab...
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Question How do I update the firmware in a DirecDoor or Micro (M5, M2000, or M3000) controller to the latest version? Answer If the controller is currently running firmware version R118 or higher, then you can use the CASI Firmware Update...
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Symptom Unable to see any hardware that is using a direct connection to a serial port when using OnGuard in a virtual machine. Resolution 1) First, check to see that the COM port is being controlled by the virtual machine. This can be do...
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Product Name NGP intrusion panels - SIA/CID central station reporting limitation General Information When SIA/CIA communication is enabled for NGP intrusion panels and Contact ID is used as the central station reporting format, the foll...
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Symptom When installing Incremental Hot Fix 0.2 on a Bosch ReadykeyPRO system, the following message may appear: "There is no compatible installed version of the software for this Hot fix. This Hot fix is compatible only with version 6.5.62...