System Administration

How to set up an Interlock  Procedure Steps Create an area for the interlock and give it a name, such as Mantrap area . Select Interlock all doors in area on the area. Assign this area as the Area entering drop-down for all doors leadin...

Symptom If your cards are not one of the formats assigned to the NGP panel, the cards will not show up in Alarm Monitoring when presented to the reader. The NGP panel only shows the reader activity when the card format is assigned to the ...

How to get the serial number for an NGP panel to send it to an HSC receiver Procedure Steps - Get the serial number of the NGP panel, for example SN#: 275415 - Open your Windows calculator and switch from standard to Scientific Mode.   ...

NGP Activity detection for arming an area  Procedure Steps You must set the NGP area's Activity detection section on the General tab. You must also go to Extended Auto Arm on the Arm/Disarm tab and set the mode to No activity detec...

How to configure an OnGuard workstation for a Lenel ILS Mobile Configurator Procedure Steps Prerequisites: - The OnGuard workstation is running Microsoft Windows XP or later, with an available USB port. - The OnGuard workstation has the Com...

Question How do I configure a card format for HID 37-bit proximity cards (format S10401), previously used in an AMAG system? Answer In System Administration, from the Administration menu, select Card Formats... . Click [Add] and sele...

Symptom The Do not activate strike on REX setting (located on the Settings form in the Readers and Doors folder in the System Administration application) does not work for a reader associated with an NGP panel. Resolution 1. Start and log ...

Question How is the Don't Care area treated when set as the Area leaving for local Anti-Passback? Answer When you configure the area leaving as Don't Care for local Anti-Passback, Anti-Passback processing will not use the current area fo...

Product Name International SMS Coverage for MobileActivate General Information For the current listing of carriers providing international SMS coverage for MobileActivate, follow the link below.     http://cdyne.com/downloads/internatio...

Symptom When attempting to execute a scheduled report from Scheduler, either on the scheduled date and time or manually, the report might not generate, and Linkage Server might crash. Viewing the history of the scheduled action might show th...