Panels

Symptom Videology Camera shows black and white images with no color. Resolution In the PZViewer software, press Ctrl D then F7. This shows more setting options. Look at  the Monochrome and Negitive check boxes and make sure they are n...

Symptom Cycling power will not restore OnBoard device and you have a solid yellow and red led light on the I/O Module of the NGP main panel. Resolution Your NGP Main I/O board is bad  and has failed to start processing. Applies To...

Product Name Nisca Printers PR5300, PR5310, 5350 using YMCFK ribbon   General Information Nisca Printers PR5300, PR5310, 5350 using YMCFK ribbon require firmware 4.3 or later. Printers without the correct firmware will not provide th...

Symptom On an NGP keypad, the yellow LED is lit and System Trouble is displayed; however, if you check system status, the panel reports "System OK." Resolution You must set the number of inputs/outputs to the actual number of inputs/...

Product Name Feature capacity level information for LNL-500, LNL-1000, LNL-2000 access panels General Information From our current online help: This setting controls the amount of memory reserved for downstream devices, timezone control, l...

Symptom You have either a LenelProx LPKP-6840 reader, or an AWID KP-6840 reader, that is programmed to output a 26-bit sequence. A card presented to the reader will read properly. However a PIN code produces an Invalid Card Format error in Al...

Symptom The intrusion receiver reports "Communication Trouble" with SIA event "YS" for all events sent by a NGP panel. Resolution Do not set the NGP panel SIA/CID reporting mode to SIA Level 3 reporting. Set it to SIA Level 2 or Conta...

Problem Overview How to wire an RW400 Model 6121BKT0000PRGL reader for encoding  Detailed Description The RW400 is shown in the OEM Device Configuration Guide with a pigtail. Model 6121BKT0000PRGL comes with a Terminal Block. Here is the ...

Symptom Edge readers that are communicating through a Communication Server running on a Windows 7 computer may not be online in Alarm Monitoring. Resolution To resolve the issue, User Account Control (UAC) must be disabled on the computer ru...

Question What is required for my NGP panel to use IP-based communications to a central station? Answer Currently, Lenel supports IP-based communications to a central station that uses the Verex SABER (HSC-IP) protocol. At this time, only ...