Edge readers using Communication Server on Windows 7 are not online in Alarm Monitoring

Last Modified on 10/06/2022 4:15 am EDT

Symptom

Edge readers that are communicating through a Communication Server running on a Windows 7 computer may not be online in Alarm Monitoring.

Resolution

To resolve the issue, User Account Control (UAC) must be disabled on the computer running Windows 7.

Applies To

OnGuard 2008 Plus (6.1.222) or later
Windows 7
Edge readers

Additional Information

None





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