Panels

How to set up AES encryption on Series 2 ISCs (LNL-2220, LNL-3300) Procedure Steps Encryption on a Series 2 panel is controlled by a setting within the web interface. When a host system attempts to communicate with an encryption-enabled contro...

How to check COM port settings Procedure Steps 1) In the Control Panel double-click System . The System Properties window opens. 2) Select the Hardware tab and click [Device Manager]. 3) In the Device Manager tree, expand Ports (COM & LPT) ...

Symptom When using U.S. Robotics modems for Intelligent System Controller (ISC) communications, the modems appear to connect, as shown by the LEDs on the modems, but there is no audible indication the modems are connecting. Resolution To res...

How to troubleshoot communication problems with a Bosch 9412G Procedure Steps Typical Issues: 1.Cannot get panel online "follow steps 1-6 below 2.Panel cycles online and offline "follow steps 4-5 "if these don't work, go back th...

Question Which TCP ports are used by the LNL-3300, X-3300 or LNL-2220, X-2220? Answer The LNL-2220 and LNL-3300 access panels use TCP ports as follows, when connected via Ethernet port. The LNL-3300, X-3300 or LNL-2220, X-2220 have an inter...

How to configure the LNL-2220 or LNL-3300 for direct connect Procedure Steps Configure the control panels as direct connect using the Configuration Web Page. Note: In order to connect to the web interface for the controllers, refer ...

Symptom After upgrading to the OnGuard 2006 Technology Update (5.12.110) or later,  Alarm Monitoring displays the event, "Panel Free Memory Low." Resolution After upgrading to OnGuard 5.12.110 or later, with new ISC firmware 3.099 or later,...

Symptom The following alarm is displayed in Alarm Monitoring: "Line Error Active." When this is displayed, the following troubleshooting steps should be taken. Resolution 1) Identify the device reporting the Line Error Active and then rep...

Symptom The following error message is displayed when you attempt to download firmware to an access panel in Alarm Monitoring (done by right-clicking on the access panel, then selecting Download Firmware ): "Failed to send firmware download re...

Symptom After upgrading the firmware on an LNL-1300 from a version lower than 1.38 to revision 1.38 or higher, you may find the reader connected to the LNL-1300 appears online in the System Status Tree in Alarm Monitoring, but with a status of "...