Readers / Biometrics

''Device Type Mismatch'' error on reader connected to LNL-1320 with firmware revision 1.36 and higher

10/06/2022April Daniels
Symptom After upgrading the firmware on an LNL-1320 to revision 1.36 and higher, you may find a reader connected to the LNL-1320 appears online in the System Status Tree in Alarm Monitoring, but with a status of "Device Type Mismatch"....

How does the HID iCLASS/Iris ID solution work with OnGuard?

10/06/2022April Daniels
Question Does the HID iCLASS/Iris ID solution work with OnGuard?  Answer Yes, as long as everything is set up correctly: Card is presented to iCAM/Reader. Wiegand Data is read from the HID AC application and buffered at the IC...

T-525W Keypad Setup configuration

10/06/2022April Daniels
Product Name T-525W Keypad General Information Configuration for the T525W Keypad (part number 700216001): Mode 1 (Press *0):     8-bit per key, no buffering (default). Mode 2 (Press *1):     6-bit per key, no b...

Mercury controller has difficulty establishing communication with an OSDP reader

10/06/2022April Daniels
Symptom   This is an important notice for users deploying Mercury Series 3 MR50, Series 3 MR52 as well as LP1501, LP1502 and LP4502 Intelligent Controllers.   The Mercury controller(s) may have difficulty establishing communi...

How do I obtain a Configuration Card for my HID iCLASS or iCLASS SE Reader?

10/06/2022April Daniels
How do I obtain a Configuration Card for my HID iCLASS or iCLASS SE Reader? Procedure Steps At times it may be necessary to change or restore the default behavior of a HID iCLASS or iCLASS SE reader. For example, a customer may desire to ...

Getting Invalid Card Format messages prior to releasing the door with valid credentials

10/06/2022April Daniels
Symptom   When a valid credential is presented to a reader there is a 3-4 second delay before the door opens. The reader LED will flash green on the credential presentation, then after the 3-4 second delay, the reader LED will show ste...

Wiring an external reader to an iCAM7000

10/06/2022April Daniels
How to wire an external reader to the iCAM7000 Procedure Steps With firmware version 7.09.05 and earlier, a reader configuration card is required to flash the RW400 Reader to a 115200 baud rate. RW400 Readers will not read properly with a 5760...

Wiring an external reader to an iCAM7000

10/06/2022April Daniels
How to wire an external reader to the iCAM7000 Procedure Steps With firmware version 7.09.05 and earlier, a reader configuration card is required to flash the RW400 Reader to a 115200 baud rate. RW400 Readers will not read properly with a 5760...

HID iCLASS OSDP reader only works when wired as non-OSDP (Wiegand)

10/06/2022April Daniels
Symptom Your HID iCLASS OSDP reader may not function properly when used in OSDP mode. The reader will function properly when wired as a non-OSDP (Wiegand) reader. Resolution 1) Ensure the reader is a supported HID iCLASS OSDP reader. For ver...

How to configure the Bioscrypt MV1610 V-Pass FX as a USB enrollment reader

10/06/2022April Daniels
How to configure the MV1610 V-Pass FX as a USB enrollment reader Procedure Steps 1) Verify and obtain the appropriate firmware. - Refer to the Third Party Hardware compatibility chart on the Partner Center for the correct version of OnGuard. -...