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Symptom The normal error shown is “Please select the Login Driver location” when logging into System Administration. If you are configuring ODBC, then other errors are shown depending on what is misconfigured. Resolution On the server Ver...
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Symptom The RabbitMQ logs on the OnGuard server contain the error "Could not find handle.exe, please install from sysinternals". This error is added to the RabbitMQ logs every 5 seconds. Resolution This is a RabbitMQ error message. While Rabbi...
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Symptom Symptom: lenelerror.log registers, in some cases very frequently: TIME: [05/04/2017 11:10:24] SEVERITY: Error ERROR CODE: 0x20010001 PROGRAM: Lnlcomsrvr F...
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Product Name OnGuard software licensing General Information OnGuard version 6.1.222 now utilizes a software license, which works without the need for a hardware dongle. When using a software license you are able to use License Administratio...
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How to change reader LED behavior Procedure Steps Overview The reader LED settings can be configured in the ACS.INI file and can only be done for all readers on Lenel panels under the same Communication Server (that is, you cannot do ...
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Product Name LNL-4420 - upgrading firmware to the latest version. General Information If the current firmware is below 1.208, then a two-stage upgrade process must be done. Upgrade the panel to version 1.208, then upgrade to version 1....
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Question Which TCP ports are used by the LNL-3300, X-3300 or LNL-2220, X-2220? Answer The LNL-2220 and LNL-3300 access panels use TCP ports as follows, when connected via Ethernet port. The LNL-3300, X-3300 or LNL-2220, X-2220 have an inter...
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How to determine the card format of a Wiegand card using Scp Debug Procedure Steps Prerequisites: 1) Ensure the correct card reader is online for the type of card you are evaluating (for example, an HID Prox reader for an HID card). 2) If...
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Question What is the difference between series 3, series 2, and series 1 hardware boards? Examples of these boards include the LNL-1100 and LNL-1200 alarm panels, and LNL-1300 and LNL-1320 reader interface modules. Answer Some of the differe...
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How to perform peer verification with clients connecting to the LS Message Broker (RabbitMQ). Procedure Steps Under normal circumstances, a Certificate Authority (CA) would generate the server certificates and client certificates. Follow these ste...