OnGuard 6.3 and older

Problem Overview Error Messages that Result From Not Having JavaScript Are Not Localized (DE395) Detailed Description Visitor Management requires that JavaScript be enabled in the browser. When it is not, the error message "This application ...

Problem Overview Visitor Management: Minimum Module Width and PDF417 Correction Are Not Supported (S3794) Detailed Description When printing bar codes on badges, the minimum module width and PDF417 correction are not supported. Applies To ...

Problem Overview A Visitor Management Host User Should Not be Linked with Directory Accounts Associated with Different Cardholders (DE1094) Detailed Description Directory accounts associated with different cardholders should not be linked to...

Problem Overview Visitor Management: A Host and Their Delegate Should be Assigned the Same Segment (DE1192) Detailed Description In a segmented system, the host and the delegate must be in the same segment. If they are on different segments,...

Problem Overview Front Desk or Kiosk Has the Error, "The HTTP Request is Unauthorized with Client Authentication Scheme 'Negotiate'. The Authentication Header Received from the Server Was 'Negotiate,NTLM'." (DE1296) Detailed Description This...

Problem Overview Deleting Badges from Onity Integra Locks Detailed Description When deleting badges from Onity Integra locks, at least 1 badge must always remain on the lock. Attempting to delete all badges will not succeed, and the lock wil...

Problem Overview HID Edge Software for Device Communication Only Supported with Windows XP or Windows 8.1 Enterprise 32-bit operating system Detailed Description The HID Edge software provided to LenelS2 by HID for device communications is n...

Problem Overview Area Access Manager Browser-based Client Reports Not Supported with Windows Authentication on Windows Server 2008 or Windows Vista (OG-18066) Detailed Description Reports will not run properly from Area Access Manager (Brows...

Problem Overview Onity Integra Locks: Door Does Not Come Out of AFC Office Mode with AFC Office on Enter and Second Swipe of Badge  Detailed Description When AFC Office when enter is enabled on a lock and Office when exit is not, the loc...

Symptom During installation of Microsoft SQL Server 2005 Express, an MSXML6 SP2 fatal error will appear, and the installation process will terminate. Resolution The Windows XP SP3 installation also installs MSXML6 SP2, whether or not MSXML6 ...