OnGuard 6.3 and older

Problem Overview Visitor Management: Visitors Can Sometimes be Saved Without Filling in All Required Fields (DE393) Detailed Description If a field is required, all users should have permission to view and edit it. When a user does not have ...

Problem Overview Visitor Management: E-mails Do Not Have the Scheduled Time or Visit Key if the Event Was Created in System Administration, ID CredentialCenter, or Visitor Management (DE1580) Detailed Description When an event has been creat...

Problem Overview Visitor Management: Group Visit Limitation of 75 Visitors (S3592) Detailed Description Group visits are limited to a maximum of 75 invited visitors to ensure reliable performance. Applies To OnGuard 2009 (6.3.249) or lat...

Problem Overview Global Output Devices, Paging Devices, Workstations Specified at Master are Overwritten with Region Child Workstation after Upgrade Detailed Description When upgrading from a version prior to OnGuard 2008 (6.0.148), Global O...

Problem Overview Change in 10 Print Slap Record Format (OG-13658) Detailed Description The 10 Print Slap capture and license have been renamed OpenCapture. Sagem-Morpho templates are now captured for use with Lenel bioCLASS readers. 10 Print...

Problem Overview Magicard Tango2e Must Use Driver V1.41 (OG-20299) Detailed Description Magicard Tango2e driver V1.42 has a known issue with the installation of magapi.dll. Driver V1.41 is available on the Supplemental Materials disc and sho...

Problem Overview ScanShell 100N Scanner Not Supported with Microsoft Vista (OG-20530) Detailed Description The ScanShell 1000 scanner is NOT supported in Windows Vista. Applies To OnGuard 2010 (6.4.xxx) Additional Information None ...

Problem Overview Visitor Management: After Using Basic Search to Find a Visitor, it is Not Possible to Perform the Same Search Again Detailed Description After a search has been performed in Visitor Management Host, the search results must b...

Problem Overview License Bits Removed from the OnGuard License Detailed Description The following items will be enabled by default and will no longer require licensing: · E-mail Support · CCTV Support · Guard Tour · Video Verify Support · P...

Problem Overview Bulk User Tool Now Part of Installation Detailed Description The Bulk User Tool has been added to the OnGuard Installation, and will be installed on every system including custom installations. The Bulk User Tool is avai...