LNVR

Question Can I use the "Brightness Change" detection functionality offered by LNVR with the Axis Q1910 thermal camera?  Answer Use of LNVR's "Brightness Change" detection is not recommended for the Axis Q1910 thermal camera because the c...

Question   How do I move a Video Recorder from one Communication Server to another? Answer In System Administration, mark the recorder(s) offline. Stop the Communication Server(s) the recorder(s) point to. Change the WORKSTATIO...

How to enable audio for the analog channels on an HVR Procedure Steps Login to the hybrid recorder and browse to the following location : C:\program files\common files\Lenel . Right-click on the LnrHikvisionCapSrc.config file and select...

Symptom If you go through your event viewer logs on an LNVR, you may find the below entry: Error 6/22/2011 11:17:54 AM       DistributedCOM 10015 None Clicking on the entry and you will see the following details: Log Name:      System ...

Symptom A yellow "X" appears on the hardware tree in Alarm Monitoring for the HVR, but the unit is still online. The unit was working and now does not. The camera type in System Administration is blank, and the Lenel DS4016HCI is not shown in...

Problem Overview When reviewing video that is tied to an event the event example; "Granted Access" occurs before or after the event time stamp. Detailed Description 1. Check all clients and servers including the digital video rec...

Symptom When audio data is sent to a camera supporting audio output, the audio output quality from the camera's speakers may be poor, distorted, and choppy. Resolution To resolve the issue, perform these steps: On the workstation runn...

How to gather a crash or hang dump for Windows XP or Windows 2003 Procedure Steps   FOR WINDOWS XP or WINDOWS 2003 Server Download the Debugging Tools for Windows from: http://microsoft.com   Install the Debugging Tools for Windows on the...

Problem Overview Device Discovery Console Does Not Find IQEye Cameras (OG-20143) Detailed Description Newer IQEye models are not discovered by the Device Discovery Console. Applies To OnGuard 2010 (6.4.500) Additional Information Non...

Problem Overview Device Discovery Console Cannot Find Lenel Camera if Adapter has IPv6 Address (OG-15951) Detailed Description Lenel cameras cannot be discovered if both IPV4 and IPV6 addresses are selected for an interface. The IPv6 address...