LNVR

Question How does Pre- and Post-Roll work together in OnGuard?  Answer Pre-Roll: The pre-roll is the number of seconds automatically subtracted from the start time of alarms/events, generated by a camera, to ensure that the v...

Recording on motion events in OnGuard with Lenel NVR Procedure Steps Setting up cameras connected to Lenel NVRs to record on motion in order to preserve space on the storage drives or to receive alarms at the monitoring stations is fairly simp...

Symptom MPEG4 cameras using interlaced video display black video in LNVR 7.1. Resolution The MPEG4 decoder that is being used in LNVR 7.1 (UTCMPEG4DMO.dll) does not support interlaced video. If this condition exists and the camera web pag...

How to rebuild Lenel NVR7 Database  Procedure Steps Stop the services on the Recorder. Navigate to: C:\ProgramData\Lenel\LNVSuite\7.X\Data\, where you will find all of the DB files. X =  Current version of LNVR Suite on the...

Symptom When trying to install Lenel NVR software, the process fails with error messages stating that .dll files are failing to register.  Resolution After Lenel NVR setup runs, test if the IPP libraries are installed properly ...

Question Where are the logs located on a Lenel NVR? Answer Note: Logs are often found in Windows hidden folders. The first step, if you cannot find them, is to make sure you are showing hidden files, folders and drives in the Windows...

Question Why are the Export Video and PTZ options disabled in Video Viewer/Alarm Monitoring?  Answer The export video and PTZ options are disabled whenever the camera view is in matrix mode, or when a static template is selected. T...

Question Which folders should I exclude from Anti-Virus Scanning on my Recorder? Answer The folders you want to make exceptions for in the Anti-Virus software on a recorder: All Storage Drives configured in the LNVR Admin Tool ...

Basic steps to perform when bringing a Lenel NVR or Lenel HVR recorder online. Procedure Steps Pre-Install If this is part of a major version upgrade and not just a hot fix upgrade, it is recommended to do a clean uninstall. Refer to a...

How to disable iris control on Axis cameras. Procedure Steps Many customers want to disable iris control on Axis cameras. Currently no additional option is implemented in System Administration to switch between auto/manual iris, so we have t...