10/06/2022April Daniels
Symptom When configuring events, event properties in the pre-upgrade version of IntelligentVideo sometimes have different maximum values than in the upgraded version. In cases where the value configured by the user in the pre-upgrade version is...
10/06/2022April Daniels
How to Uninstall an Lenel NVR Server from a Windows System Procedure Steps
Note: This article is written for all versions of Lenel NVR releases. It is aimed at documenting all of the relevant paths where Lenel NVR components could be fou...
10/06/2022April Daniels
How to determine what protocol an LVNR is using to send video to client workstations Procedure Steps The LNRNI.exe utility can be used to define how a client requests that LNVRs attempt to send video (protocols, port ranges, etc). The LNVR co...
10/06/2022April Daniels
Question What is the Storage Calculator and how can I obtain this tool? Answer The VideoManager Storage Calculator is a utility that enables you to design LDVR and LNVR camera configurations to provide an estimated network utilization and r...
10/06/2022April Daniels
Symptom When attempting to add a camera in the Digital Video folder in System Administration, the specific IP camera type is not included in the drop-down. Resolution In System Administration: 1) Check the Capabilities Chart for the instal...
10/06/2022April Daniels
Question Why can't I set the recorded frame rate higher than X frames per second? Substitute X for whatever rate of frames per second is in use. Answer OnGuard automatically limits the recorded frame rate to be no higher than the live f...
10/06/2022April Daniels
Symptom An error message appears when launching live video from a workstation or server: "An interface has too many methods to fire events from." Resolution This error typically occurs if the color quality settings of the client atte...
10/06/2022April Daniels
Symptom Unable to open browser-based VideoViewer due to inadequate OnGuard user permissions. Resolution The minimum permissions that must be set in the Users folder in System Administration to enable a user to access the browser-based ...
10/06/2022April Daniels
How to determine the version of DirectX installed Procedure Steps 1) Click the Start button, then select Run . 2) Type dxdiag and then click [OK]. 3) In the System Information section of the window, v erify that the DirectX version i...
10/06/2022April Daniels
How to assign individual cameras to a Monitor Zone Procedure Steps In System Administration: 1) From the Monitoring menu, select Monitor Zones . 2) Click [Add] and then type a Name for the monitor zone. 3) From the Select drop-down, s...