Install / Upgrade

Database Installation Utility fails due to existing AccessControl database

10/06/2022April Daniels
Symptom During installation of OnGuard, the Database Installation Utility window appears to create a new AccessControl database. However, the Database Installation Utility fails because the AccessControl database already exists. Resolution T...

How to update DataExchange scripts after an upgrade

10/06/2022April Daniels
How to update DataExchange scripts after an upgrade Procedure Steps System database links need to be updated after an OnGuard version upgrade. In FormsDesigner: 1) From the DataExchange menu, select Open . 2) Select the DataExchange scri...

Unable to establish communication with LS Login Driver

10/06/2022April Daniels
Symptom Unable to establish communication with the Login Driver. Resolution This problem is likely to occur if the ODBC connection for the LS Login Driver is not set up correctly. To resolve the problem, ensure that the Lenel login was...

How to perform a clean uninstall of OnGuard

10/06/2022Content Creator
 How to perform a clean uninstall of OnGuard Note: Read  Additional Information below if you are using OnGuard 7.4.457.69 (Update 2) or later and LNVR. Important: Modifying the registry could cause irreversible damage to your W...

Error 27519 during the OnGuard installation

10/06/2022April Daniels
 Symptom The following error is displayed during OnGuard installation. "Error 27519. Error updating XML file C:\Documents and Settings\All Users\Application Data\Lnl\Application.config" You are then given the option to Abort, Retry, or Ignor...

''Unable to create file buffer'' error when opening OnGuard applications

10/06/2022April Daniels
Symptom Upon launching any OnGuard application, the following error message appears: "Unable to create file buffer." Another error message may appear as well, indicating the version of the database is incorrect. Resolution Before trouble...