Cannot import Cameras from recording server into Lenel OnGuard

 

When trying to "Import Cameras" from a newly added Recording Server to Lenel, the list of available cameras is blank.

 

An error similar to this might be present in the Lenel logs at the following location: C:\program files (x86)\OnGuard\logs\LenelError.txt:

 

 

The cause is based on permissions to access the configuration in Milestone.

 

 

Add the name of the server hosting the Lenel Communication Server to the Administrator's Role in XProtect Corporate's Management Client.

 

 

OnGuard and Milestone integration