Symptom
An LNL-4420 with firmware revision later than 1.229 goes offline when AES encryption is enabled on device. The device will periodically reconnect and then go offline again immediately.
Resolution
If OnGuard is not at version 7.3 Update 4+ or version 7.4 and later, AES encryption will not work for LNL-4420 firmware version 1.229 and later.
Applies To
OnGuard versions 7.3.345.683 (update 4) and earlier.