System Administration

 Question What is archiving and how does it work? Answer Archiving is a way to keep your database from increasing in size and consuming too many resources on the database server. Every event, alarm acknowledgment, user transaction, and...

Question How do I configure a door to unlock in the morning, then go to a secure mode (Card and Pin) at night? Answer The easiest way to do this in OnGuard is to configure a timezone/reader mode. In System Administration, complete the follo...

How to configure elevator control using an LNL-1320 Procedure Steps 1) In System Administration, on the appropriate Access Panels tab, select the check box for Elevator Control to enable this feature. 2)  On the Readers tab, select the read...

Symptom In System Administration, on the Administration > System Options > General System Options tab, after entering a workstation name into the Linkage Server Host field, and selecting [OK], the field automatically adds either the entire f...

Symptom When attempting to preview a report before it is printed from System Administration, the report shows up in a strange format. Typically, the page size is very small and only a portion of the data is visible on each page. Resolution T...

Question How do I give a group of OnGuard users the authority to assign One Free Pass (anti-passback violation) to a cardholder? Answer To enable the permission for a group of OnGuard users in System Administration: 1) From the Administrat...

Symptom "Unable to access COM port, possibly in use by another application" error is received when attempting to capture a biometric template in System Administration. Resolution - Make sure the COM port is not in use by another application...

How to enable macros and command strings on the LNL-CK and OSDP LCD devices Procedure Steps To utilize the display string and designate the macros for command keypads: 1) Make sure the controller (to which the LNL-CK is connected) has the c...