Receivers / Intrusion / NGP

How to exit an NGP area that is in the Armed Stay state?

10/06/2022April Daniels
How to exit an NGP area that is in the Armed Stay state.   Procedure Steps This procedure requires an NGP user with the Permission profile configured to Disarm areas and to Arm areas and/or Arm areas in Stay mode. The NGP area is in Armed...

Can I use just my PIN number to disarm my NGP panel?

10/06/2022April Daniels
Question Can I use just my PIN number to disarm my NGP panel?   Answer Yes, as long as you have the cardholder option for Unique PIN code checked, the NGP panel will then give you the Keypad Log on Mode of PIN Only. You will also ...

Unable to get ATS intrusion panel online in OnGuard.

10/06/2022April Daniels
Symptom Unable to get ATS intrusion panel online in OnGuard. Resolution Verify the following items: 1. Panel Physical address 2. IP Address assigned to the ATS1809 Ethernet device 3. Central Station Reporting information. Panel Physic...

How to update an NGP controller license?

10/06/2022April Daniels
Question How do you update an NGP controller license?   Answer The NGP controller has a license file which is in addition to the OnGuard license file. This license determines the features that are enabled on the controller. The cont...

How to configure an NGP-1208?

10/06/2022April Daniels
How to configure an NGP-1208 Procedure Steps The NGP-1208 boards are output expanders that are used to add additional output points to the system in groups of eight. The NGP controller can be licensed to support a maximum of sixteen output ...

How do I setup auto disarm on card read for NGP?

10/06/2022April Daniels
Auto disarm on card read for NGP Procedure Steps There are two options, in Areas > Arming/Disarming tab > Auto Disarm on valid token; In Schedule and Out of Schedule options are;      Not Allowed      Follow User Authority      Force To Sta...