10/06/2022April Daniels
How to exit an NGP area that is in the Armed Stay state. Procedure Steps This procedure requires an NGP user with the Permission profile configured to Disarm areas and to Arm areas and/or Arm areas in Stay mode. The NGP area is in Armed...
10/06/2022April Daniels
Question Can I use just my PIN number to disarm my NGP panel?
Answer
Yes, as long as you have the cardholder option for Unique PIN code checked, the NGP panel will then give you the Keypad Log on Mode of PIN Only. You will also ...
10/06/2022April Daniels
Symptom Unable to get ATS intrusion panel online in OnGuard. Resolution Verify the following items: 1. Panel Physical address 2. IP Address assigned to the ATS1809 Ethernet device 3. Central Station Reporting information. Panel Physic...
10/06/2022April Daniels
Question How do you update an NGP controller license?
Answer
The NGP controller has a license file which is in addition to the OnGuard license file. This license determines the features that are enabled on the controller. The cont...
10/06/2022April Daniels
How to configure an NGP-1208 Procedure Steps The NGP-1208 boards are output expanders that are used to add additional output points to the system in groups of eight. The NGP controller can be licensed to support a maximum of sixteen output ...
10/06/2022April Daniels
Auto disarm on card read for NGP Procedure Steps
There are two options, in Areas > Arming/Disarming tab > Auto Disarm on valid token; In Schedule and Out of Schedule options are; Not Allowed Follow User Authority Force To Sta...