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Symptom Linkage issue when using Advisor Advance DGP output . When using a DGP output , the activation status to build a global I/O that changes the reader mode (for example, to Unlocked) provides good output , but the linkag...
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Created On: 10/06/2022
in NetBox Ecosystem Access Nodes Description: When a Netbox node disconnects, are the activities that occur while offline permanently stored on the node until it reconnects to the NC? Resolution: Activities recorded by nodes while offline are kept in a buffer/cache. 1st generat...
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Created On: 10/06/2022
in NetBox Ecosystem Access NetBox Problem:
Who do I contact for questions regarding the adding or modifying of NetBox System Licenses?
Solution:
All requests pertaining to adding or modifying NetBox System Licenses are to go through the LenelS2 Orders department.
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How to Exclude or Include Blocked IP on Symantec? Scenario: Customer states that the LNVR is offline, all exemption for folders were created, and the local IT wants proof from Lenel that something is being blocked. The most likely reason, if all...
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Symptom DataConduIT will not let you retrieve cardholders after performing a migration from FCWNX. The issue is that the migration script alters the DDFLD table as part of the migration, and sets the wrong value for FLDTYPE (Field Type) for the PER...
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Product Name DataExchange General Information BADGE.SEGMENTID is a column that should not be used and has never been used by OnGuard. In a future release, this column will be removed from the database. In prior versions, it was part of t...
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Product Name Non-Production Licensing for OnGuard Access and Video General Information Non-production license : A software license is issued for purposes other than the system owners productions OnGuard integrated, access...
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Question
What encryption is used when passwords are stored in the OnGuard database? Answer Internal account passwords use a salted SHA1 hash. The database password stored with the Login Driver component use an RSA RC2 encryp...
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How to install an OnGuard language pack on an English version of Microsoft Windows Procedure Steps 1) Open Windows Control Panel, and select Regional and Language Options . 2) Select the desired language in the following drop-down li...