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Created On: 02/13/2023
Title- Please add INTERNAL ONLY to the title if not public Symptom Resolution Applies To Additional Information
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Additional Information Please refer to OnGuard documentation for 7.5 and above (System Administration Guide) ...
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Honeywell Integration with OnGuard 7.2 Overview OnGuard 7.2 supports the ability to communicate with Honeywell access panels and downstream devices. This document provides an overview of this support. Honeywell transition ...
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How to enable the “Extended_ID” value in Forms Designer to support PIV/CAC cards. Procedure Steps To insert the Extended_ID field into OnGuard:), select the Cardholder form, then navigate to the Badge tab. Log into Forms Designer. Confirm you ...
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Symptom Elevator Translator stops receiving the badge swipes from OnGuard intermittently and it requires restarting the Communication Server to fix the issue. Resolution Increase the event duration value for the elevator controller readers by s...
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How to configure and use the Wacom Intuos Pro USB Signature Capture Kit Procedure Steps The Wacom Intuos Pro Small USB Signature Capture Kit (LenelS2 part number INTUOS-PRO-SMALL) is a graphics tablet with a compact footprint that you can use to...
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Symptom When configuring a recurring scheduled report in OnGuard Reporting and Dashboards that will be saved to disk, there seems to be no way to configure each new report to be saved to disk. It therefore seems that only the last run r...