How To Enable SCPDebug with ScpSIODebugFlags?

Enabling SCPDebug with ScpSIODebugFlags

Procedure Steps

To enable SCPDebug with ScpSIODebugFlags:

Note: You must launch Notepad as an Administrator and open the ACS.ini file with Notepad.

Enable SCP Debug in the ACS.INI file on the server running Communication Server.
1. Find the [Service] section of the ACS.INI file.
2. Set ScpDebugFile=1.
  If ScpDebugFile is not listed in the [Service] section, add it (entries in ACS.INI are case sensitive).
Enable ScpSIODebugFlags in the ACS.INI on the server running Communication Server.
1. Find the [Service] section of the ACS.INI.
2. Set ScpSIODebugFlags=8.
  If ScpSIODebugFlags is not listed in the [Service] section, add it. The ACS.INI file should now have the following entries in the [Service] section in addition to the other default entries:
  [Service] ScpSIODebugFlags=8 ScpDebugFile=1
Restart the LS Communication Server service. Debug files are written to the root of the Windows directory (C:\Windows\system32). The two files are named SCPDebug.txt and SCPDebugc.txt.
In System Administration > Readers, select the reader you will be testing and click [Modify], then click [OK]. This enables the SIO Debug Flags for the readers.
Test the reader to reproduce the problem you are troubleshooting.
Disable ScpDebugFile and ScpSIODebugFlags by setting both values to 0 in the ACS.INI file.
Restart the LS Communication Server service.
Send to Technical Support the SCPDebug.txt and SCPDebugc.txt files.
Provide the Badge ID of the badge being used and the date/time that the tests were conducted.

Example:

OnGuard (All versions)