BlueDiamond readers not working with DESFire cards

Question

 
Blue Diamond readers do not work with DESFire cards. This impacts Blue Diamond readers sold prior to third quarter 2018.
 

Answer

 
Earlier manufactured Blue Diamond readers with firmware DEV_17 would not work with DESFire pre-programmed cards bought from Lenel.  Later models are being shipped with DEV_30 firmware which will correctly read the DESFire EV1/EV2 programmed cards.
 
You will know if this is the issue if performing a SCPdebug and the output it 56 bit. Configuration cards can now be ordered from Inside Sales.  For escalations please contact Tim Fitch
 

Applies To

 
Readers sold since the start of 2018 and/or on DEV_17 firmware.
 

Additional Information

 
Inside Sales can now provide a quote for Blue Diamond configuration cards.