Symptom
During installation of OnGuard or an OnGuard Hot Fix on a computer running Windows XP or Windows Server 2003, the following error message might appear:
"Error 1718. File <file_name.msi> was rejected by digital signature policy."
Note: Substitute the name of the Windows Installer package file for <file_name.msi>.
Resolution
This problem occurs if the Windows Installer process has insufficient contiguous virtual memory to verify that the .msi package is correctly signed.
A supported fix is available for Windows Server 2003. There is no fix available for Windows XP, but there is a workaround.
For more information, refer to the following Microsoft Knowledge Base article.
http://support.microsoft.com/kb/925336
Applies To
OnGuard (All versions)Windows XP
Windows Server 2003