Enterprise

Symptom Master server shows a build-up of FAILEDRPC records at the Master when there was no hardware ‘owned’ by the Master. As a result, the records will never be cleaned up.   Resolution Run following query on...

Enterprise: How do I create an Access Level across multiple Regions?   Procedure Steps Create access levels on each region (region 1 everything, region 2 everything, and so on). Replicate up to the master. On master, create an Acc...

Question Are Alarm Acknowledgements replicated on an Enterprise system? Answer Alarm Acknowledgments are not replicated on an Enterprise system. Other User Transactions replicate, but Alarm Acknowledgments do not. This is because doing s...

Symptom Badge Deactivate Status in Cardholder Options is greyed out on a Regional Server, even when logged in as SA. Resolution This setting can only be changed from the Master Server on an Enterprise system. Applies To ...

Problem Overview Enterprise: Referential Integrity Error when Saving Camera Layouts Detailed Description If a camera layout is saved with cameras added from another Regional Server via the Camera Lookup feature, a Referential Integrity error...

Problem Overview Anomalies Warning During Database Setup for Indexes that Should Not be Present on Enterprise and Distributed ID Masters (OG-15792) Detailed Description New and upgraded systems that are converted to Enterprise or Distributed...

Problem Overview Enterprise: Global I/O Restrictions  Detailed Description Global I/O linkages will not work between two Enterprise regions. Global I/O configurations must use the same Linkage Server. Applies To OnGuard (All version...

Question What is meant by dynamic recursive segments in an Enterprise system? Answer Dynamic segments are system maintained segment groups. When new segments are added to the system they are automatically added to the segment group. In t...

Symptom If User and User Permission replication is enabled in an Enterprise system, you may receive error messages when running Replicator on a mobile badging station. The error messages may look like the following: "UDF User Permission w...

 Symptom In an OnGuard Enterprise system, you can add a card format or an access group to a recursive segment. However you may experience problems assigning the card format to a reader or problems assigning access levels to the access gro...