Thick Client Applications

How to set up and run an Scp Debug session using ACS.INI settings (for long-term logging)

10/06/2022April Daniels
How to set up and run an Scp Debug session using ACS.INI settings (for long-term logging) Procedure Steps 1) If the Communication Server service is installed on a computer running Windows Vista, Windows 7, or Windows Server 2008, User Accoun...

How to customize reader inputs and outputs

10/06/2022April Daniels
How to customize reader inputs and outputs Procedure Steps It is possible to configure which inputs are used for the door contact, REX, Aux input 1, and Aux input 2, and which outputs are used for the strike, Aux output 1, and Aux output 2. De...

Temporary Access Levels require download to take effect

10/06/2022April Daniels
Symptom Temporary access levels require a download to take effect Resolution Having a cardholder added to the access panel is dependent on the Granularity setting in the System Administration application. The Granularity setting is wha...

How do I properly use the Multiple Selection check box in System Administration?

10/06/2022April Daniels
 Question How do I properly use the Multiple Selection check box in System Administration? Answer 1) In System Administration, select the Multiple Selection check box (if available) to put the screen into Multiple Selection mode. ...

Time difference in OnGuard applications after Daylight Savings Time changes

10/06/2022Content Creator
Symptom There is a time difference of one hour in OnGuard applications when Daylight Savings Time begins or ends. Resolution 1) Double-click on the clock in the Windows system tray. 2) In the Date and Time Properties window, select the T...

How to use FormsDesigner on an Enterprise system

10/06/2022April Daniels
How to use FormsDesigner on an Enterprise system Procedure Steps To create or modify the OnGuard form(s) on an Enterprise system: 1) Stop the LS Replicator service. 2) Manually run Replicator on all Regional Server nodes to complete any pendi...

How to configure a 75-bit Wiegand PIV card format

10/06/2022April Daniels
How to configure a 75-bit PIV card format Procedure Steps First, set the maximum badge number length to 14 by doing the following:   1) Start System Administration.    2) From the Administration  menu, select System Options .    ...