Question
Why do I not receive "Communication Lost" events from RC-E recorder?
Answer
NetEVS and RC-E recorders will always appear to be online in Alarm Monitoring. If a NetEVS or RC-E recorder goes offline, there is no indication that the devices from which the NetEVS/RC-E is recording are no longer recording or available. This is a recorder limitation.
Applies To
OnGuard (All versions)
SkyPoint
