When replacing a license file, ''Page could not be displayed'' error appears

Symptom

 
When replacing a license file, the following error appears:
 
"Page could not be displayed"
 
 

Resolution

 
To resolve this issue:
 
  1. Obtain a new license file.
  2. Delete the old license file.
  3. Install the new license file
Your license should remain active during this process. There is no need to return the license file before deleting it.
 

Applies To

 

 
OnGuard (All versions)  
 

Additional Information