Using FAC mode only and gets ''Access Granted'' but relays do not trigger

Symptom

Using FAC mode only and receives Access Granted but relays are not triggering.
 
Swapping LNL-1300/1320s does not work, and upgrading to the latest firmware does not work.
 

Resolution

On the Access Control > Readers and Doors > General tab, confirm that Elevator is not selected. If it is selected, it will appear that access was granted but will not trigger the relay.

Applies To

OnGuard (All versions) 

Additional Information