Symptom
UTC utility failed with the following error in lnllogerror:
The item has already been added. Key in dictionary: '0' Key being added: '0'"
Time: 4/18/2011 4:21:23 PM
Severity: Error
Component: OG\UTCConversionUtility\UI
Where: Lnl.OG.UTCConversion.Utility.ConversionDataCaptureWizard.a
Process: Lnl.OG.UTCConversion.Utility
Machine: AMOSCOV1-DT
Account: LENEL.COM\amoscov1
User ID:
Description: Item has already been added. Key in dictionary: '0' Key being added: '0'
Stack Trace:
at System.Collections.Hashtable.Insert(Object key, Object nvalue, Boolean add)
at System.Collections.Hashtable.Add(Object key, Object value)
at Lnl.OG.UTCConversion.DatabaseTimeConversion.WorldTimeZoneUtility.c()
at Lnl.OG.UTCConversion.DatabaseTimeConversion.WorldTimeZoneUtility.d()
at Lnl.OG.UTCConversion.DatabaseTimeConversion.WorldTimeZoneUtility..ctor(RelationalDatabase database)
at Lnl.OG.UTCConversion.DatabaseTimeConversion.Converter..ctor(RelationalDatabase database)
at Lnl.OG.UTCConversion.Utility.ConversionDataCaptureWizard.f()
at Lnl.OG.UTCConversion.Utility.ConversionDataCaptureWizard.a(ConversionStatusPage A_0)
Resolution
If this is Enterprise system, check the accesspane table for any hardware that was deleted from the regions but still shows in the Master's accesspane table. Delete any inconstancy in the Master's accesspane table.
Applies To
OnGuard Enterprise (All versions)
SQL Server (All versions)