Symptom
The LS License server presents the following message before crashing:
"Application connection with the license server is invalid. Most likely the license server was stopped and then restarted."
The Event Viewer shows the following:
"login failed for User Lenel reason; failed to open the explicitly specified database...."
Resolution
Multiple licenses are still in the license folder even after they are deleted using License Administration.
To fix this issue:
- Deleted all licenses directly from the folder.
- Restart the License service.
- Install the license.
Applies To
OnGuard (All versions)