Symptom
You may receive a "Security error accessing url" error accessing the Visitor Management Host browser-based application when the Application Server is located on an NEC ExpressCluster.
On Windows Server 2003:
1) Right-click My Computer, and then select Manage.
2) In the Computer Management tree, expand Services and Applications > Internet Information Services > Web Sites > Default Web Site.
3) Right-click on Default Web Site, and then select Properties.
4) On the Web Site tab in the Web Site Identification section, click [Advanced].
5) In the Multiple identities for this Web Site listing window, select Default, then click [Edit].
6) Enter the fully qualified computer name in the Host Header Name field and click [OK].
7) Restart IIS.
For more information about how to configure multiple Web sites in IIS, refer to the following Microsoft knowledge base article: http://support.microsoft.com/kb/308163
NEC ExpressCluster
Windows Server 2003
Resolution
To resolve this problem, you must configure the system for multiple Web sites in Internet Information Services (IIS). For the active server to be able to browse multiple Web sites, configure the host header value via IIS.On Windows Server 2003:
1) Right-click My Computer, and then select Manage.
2) In the Computer Management tree, expand Services and Applications > Internet Information Services > Web Sites > Default Web Site.
3) Right-click on Default Web Site, and then select Properties.
4) On the Web Site tab in the Web Site Identification section, click [Advanced].
5) In the Multiple identities for this Web Site listing window, select Default, then click [Edit].
6) Enter the fully qualified computer name in the Host Header Name field and click [OK].
7) Restart IIS.
For more information about how to configure multiple Web sites in IIS, refer to the following Microsoft knowledge base article: http://support.microsoft.com/kb/308163
Applies To
OnGuard 2008 Plus (6.1.222) or laterNEC ExpressCluster
Windows Server 2003
Additional Information
None
