Alarm Monitoring

Symptom In System Administration, the following steps are performed to point an access panel to use a different Communication Server. 1) From the Access Control menu, select Access Panels . The Access Panels folder is displayed. 2) Select ...

Symptom While attempting to acknowledge alarms in Alarm Monitoring, the following error may appear: Unable to send acknowledgment request to remote server . Clicking [OK] may not clear the error, or the error may continue to appear, whi...

 Symptom When a duress code is entered at a reader, no events appear in the Main Alarm Monitor window in Alarm Monitoring. No events appear regardless of whether the door was used. Resolution In System Administration:   1) From...